Legal
Last updated: April 5, 2026
By accessing and using havnne.com ("Site"), you accept and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our Site.
We reserve the right to update these Terms at any time. Continued use of the Site after changes constitutes acceptance of the new Terms.
We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device's display of colours accurately reflects the actual product colours.
We reserve the right to limit the quantities of any products or services that we offer, and to discontinue any product at any time without notice.
Skincare Disclaimer: Our products are cosmetics, not medicines. They are not intended to diagnose, treat, cure, or prevent any disease. If you have a skin condition, consult a dermatologist before use. Perform a patch test before first use.
By placing an order, you confirm that the information you provide is accurate and complete. We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or violate these Terms.
Receipt of an order confirmation does not constitute acceptance of an order. Acceptance occurs when we dispatch the items.
We are not liable for errors in product descriptions, pricing, or availability, and reserve the right to cancel orders placed based on such errors.
All prices are listed in USD unless otherwise stated. Prices are subject to change without notice. We are not obligated to honour prices that were listed incorrectly.
Promotional prices apply only during the specified promotion period. Discounts and coupon codes cannot be combined unless explicitly stated.
We accept major credit/debit cards (processed via Stripe) and PayPal. By providing payment details, you represent that you are authorised to use that payment method.
All payment information is encrypted and processed by our payment providers. We do not store full card details on our servers.
Shipping times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.
Risk of loss and title for purchased products passes to you upon delivery to the carrier. Please see our Shipping Policy for full details.
Returns are accepted within 3 days of delivery on unopened, unused products. Please see our full Returns Policy for eligibility and procedures.
We reserve the right to refuse returns that do not meet our return criteria.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately of any unauthorised use.
We reserve the right to terminate accounts that violate these Terms or engage in fraudulent activity.
The HAVNNE Rewards programme is subject to its own terms and may be modified or discontinued at any time.
All content on this Site — including text, images, logos, product descriptions, and design — is owned by or licensed to HAVNNE and is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, modify, or use our content without prior written permission.
To the fullest extent permitted by law, HAVNNE shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website.
Our total liability to you for any claim shall not exceed the amount you paid for the product in question.
Individual results from skincare products may vary. We do not guarantee specific outcomes.
These Terms are governed by the laws of Jamaica. Any disputes shall be resolved in the courts of Jamaica, unless otherwise required by applicable consumer protection law in your country of residence.
Questions about these Terms? Contact us:
